Terms of Use

Introduction

Victorian Global is a premium fashion and lifestyle brand offering luxury jerseys, footwear, accessories, and fashion essentials. By accessing our website or purchasing from us, you agree to follow these Terms and Conditions.

If you do not agree with any part of these terms, please discontinue use of our website.

1. Use of Our Website

• You must use victorianglobal.com only for lawful purposes.
• You may not misuse, copy, damage, hack, or interfere with the website or its systems.
• You agree to provide accurate information when creating an account, placing an order, or contacting support.
• We reserve the right to restrict access if misuse, fraud, or suspicious activity is detected.

2. Product Information

We try to present product images, descriptions, sizes, colors, prices, and availability as accurately as possible. However, slight differences may occur due to screen settings, lighting, photography, manufacturing variation, or stock updates.

Product availability may change without prior notice.

3. Pricing & Payment

• All prices are shown in Bangladeshi Taka unless stated otherwise.
• Victorian Global reserves the right to update prices, offers, and discounts at any time.
• Orders may be paid through available payment methods, including Cash on Delivery where applicable.
• Online payments are processed through secure third-party payment gateway partners.
• We do not store raw card or sensitive payment details.

4. Orders & Confirmation

• An order is considered placed after successful submission through our website or official sales channel.
• We may contact you by phone, SMS, email, or messaging platform to confirm your order.
• Victorian Global reserves the right to cancel orders due to stock issues, incorrect pricing, incomplete information, failed verification, or suspected fraud.

5. Shipping & Delivery

We provide delivery services across Bangladesh through trusted logistics partners. Delivery time may vary depending on location, courier performance, weather, holidays, and operational conditions.

• Customers must provide a complete and accurate delivery address.
• Delivery charges may vary based on location, product, offer, or campaign.
• Victorian Global is not responsible for delays caused by courier partners, natural events, or incorrect customer information.

6. Returns, Exchanges & Refunds

Returns and exchanges are accepted only under our official return and exchange policy.

• Products must be unused, unworn, unwashed, and in original condition.
• Original packaging, tags, labels, invoices, and accessories should be included where applicable.
• Exchange requests must be submitted within the eligible time period after delivery.
• Items damaged by misuse, washing, alteration, or customer handling may not be accepted.
• Refunds, if applicable, will be processed according to our internal verification and payment method rules.

7. Size & Fit Responsibility

Customers are responsible for checking size charts, product measurements, and fit guidance before placing an order. Our team may assist with recommendations, but final size selection remains the customer’s responsibility.

8. Promotions & Offers

• Discounts, coupon codes, free delivery, bundle offers, or campaign prices may be time-limited.
• Offers cannot always be combined unless clearly stated.
• Victorian Global reserves the right to modify, pause, or cancel any offer at any time.

9. Account Responsibility

If you create an account, you are responsible for keeping your login information secure. Victorian Global is not responsible for unauthorized activity caused by sharing passwords or failing to secure your account.

10. Intellectual Property

All website design, text, product presentation, graphics, branding, images, and content belong to Victorian Global or its permitted content sources. You may not copy, reproduce, distribute, or commercially use our content without written permission.

11. Limitation of Liability

Victorian Global will not be liable for indirect, incidental, or consequential losses arising from website use, delivery delay, product unavailability, technical errors, or third-party service issues.

12. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you also agree to our data collection and privacy practices.

13. Changes to Terms

Victorian Global may update these Terms and Conditions at any time. Updated terms will be published on this page. Continued use of the website means you accept the revised terms.

14. Governing Law

These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh. Any disputes shall be subject to the competent courts of Bangladesh.